Fixed Operations Director Jobs on ActAutoStaffing near Moreno Valley-California with Moss Bros. Auto Group

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Opportunity and position information: Fixed Operations Director needed! As the Fixed Operations Director you will oversee the efficiency and profitability of the Service & Parts departments. As with all positions within dealerships, fixed operations directors are expected to uphold the highest ethical standards.

The duties of the Fixed Operations Director include:

  • Preparing an annual operating budget, goals and objectives for each department and monitoring the departments’ performance.
  • Directing the hiring and training of managers for the service & parts departments.
  • Working with department managers to improve profitability and efficiency.
  • Creating and maintaining a positive relationship with customers, ensuring that department staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.
  • Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.
  • Creating dealership service and pricing policies for approval by the general manager.
  • Ensuring that service repairs are performed efficiently and correctly by conducting spot checks on jobs.Job Requirements

Previous experience as a Service Advisor or Service Manager is recommended for the Fixed Operations Director position.

Fixed Operations Directors must have strong leadership and organizational skills. Strong communication skills are required to work with customers, employees and vendors. Managers are also required to maintain the profitability of their department while controlling expenses and maintaining customer satisfaction.

Managers are required to not only understand and keep abreast of the federal, state, and local regulations that affect their operations, but also to comply with these regulations as well as hazardous waste disposal and OSHA Right-to-Know regulations. Managers provide necessary training on these regulations and ethical practices.

Job Type: Full-time

Opportunity offered by: Moss Bros. Auto Group

This opportunity located in:  Moreno Valley, California

Metro Area: 

For more information about this career opportunity please contact:

Contact: Joani Short - Director
Phone: (951) 688-6200
Fax: 951-710-1146

Email us direct by: Clicking Here

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